This form is for customers who purchased tickets in person
at the Kodak Center Box Office for an event that they are no longer willing or able to attend due to the current health and safety policy in place. Refund requests are accepted up to 14 days before the event date (some exceptions may apply) and may take up to 30 days to process. If you do not see your event in the dropdown menu, we are not yet accepting refund requests.
If you ordered your tickets online through Ticketmaster, please do NOT fill out this form.
You can find refund instructions here
If you purchased your tickets elsewhere, contact your point of purchase directly.