Due to the increasing spread of COVID-19 and expanding restrictions on domestic and international travel, and in accordance with national, state and local governments prohibiting large group gatherings, Sesame Street Live! Let’s Party! scheduled March 24 - 25, 2020 at Kodak Center in Rochester has been CANCELED.
Refunds will be issued at the original point of purchase. If you ordered your tickets online through Ticketmaster, there is nothing you need to do. Ticketmaster will automatically refund the full cost of the ticket and fees to the original purchaser’s credit card. If you purchased at the Box Office via cash or credit card, refunds can be obtained by returning the tickets in person. The Box Office is currently still open Monday through Friday, 10:00 a.m. until 3:00 p.m. If you purchased your tickets elsewhere, contact your point of purchase directly.
We value you as a customer and appreciate your patience and understanding during this unprecedented time.