The artists and producers of MAKS & VAL LIVE 2021: Featuring Peta & Jenna have made the unfortunate decision to cancel the 2021 tour. The Rochester stop scheduled for Monday, July 5, 2021 at Kodak Center is now CANCELED. You can read their entire message to fans HERE.
Refunds will be issued at the original point of purchase. If you ordered your tickets online through Ticketmaster, there is nothing you need to do. Ticketmaster will automatically refund the full cost of the ticket and fees to the original purchaser’s credit card. If you purchased in person at the Box Office via cash or credit card, please complete the form on this web page. The Box Office is CLOSED until further notice, so we will contact you when we're ready to process your refund. If you purchased your tickets elsewhere, contact your point of purchase directly.
PLEASE NOTE: Due to the unprecedented volume of rescheduled and canceled events, it may take 72 hours or longer for the refund button to appear. Once your request is successfully submitted, you should expect to receive your refund in as soon as 30 days. If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster.
We value you as a customer and appreciate your patience and understanding!